Company Overview
Role Purpose
Academic Stream
Work experience (in months)
Job Responsibility and key Decisions
Administrative Business Support
Provide administrative assistance to the CQA team, including scheduling, coordination, and logistical support.
Maintain calendars, followup trackers, and databases related to quality initiatives.
Quality System Coordination
Support data collection, analysis, and reporting for CQAled quality systems e.g., CAPA tracking, audit schedules, training compliance.
Maintain records of quality system performance indicators KPIs and generate reports for management review.
Document Management
Assist in the creation, formatting, revision, and distribution of SOPs, policies, and other controlled documents.
Support document issuance, archival, and retrieval in line with data integrity principles.
Audit Inspection Readiness Support
Assist in the preparation and coordination of internal and external audits by ensuring documentation readiness and logistics support.
Track audit observations and follow up on closure timelines with relevant teams.
Training Support
Coordinate training programs, maintain training records, and assist in tracking training compliance metrics for CQA and related teams.
CrossFunctional Coordination
Act as a liaison between CQA and site QA teams to gather data and status updates on global quality programs.
Assist in compiling data for management presentations and corporate dashboards.
Identifying and escalating delays in document reviews, training compliance, or audit observation closures.
Recommending process improvements for documentation flow, meeting coordination, or tracking systems.
Prioritizing administrative tasks based on business needs and deadlines.