Company Overview

Role Purpose

Academic Stream

Work experience (in months)

Job Responsibility and key Decisions

Planning and executing temperature controlled shipment operations.

Co ordination with Marketing, SCMPlanning, Production QA.

Planning of pre shipment dispatch requirements, coordinate with the concerned departments for compliance.

Ensure timely submission of postdispatch documents to bank for the payment clearance.

Ensure timely submission of postdispatch documents to respective functions for the claim of export incentives.

Periodical MIS related to the function.

Evaluating alternate service providers and ensuring appropriate service level agreements

Identify the operational bottlenecks in the system and action plan for improvement.

Coordinate with SAP team for system improvements.

Handling customer complaints workout the solution with CAPA.

Compliance of Good Distribution Practices

To ensure logistics process and operation are enabled for 100OTIF

without any delay, without temp excursion for cold ,without any damage loss

To ensure allocation of available resources and to make optimal strategic choices to help the organization reach the goal.

To operationalizes quality standards and develop new processes or improve existing processes to ensure compliance with operational excellence

To set clearly defined goals and performance parameters for each team member

To ensure regular reviews of the progress against the set objectives jointly with the team member

Assess Benchmark Current Performance

Objective Understand current operational efficiency and compliance status.

Actions

Conduct internal audits and gap analyses.

Benchmark against industry standards or competitors.

Identify noncompliance risks and inefficiencies.

Set Clear Goals Standards

Objective Establish measurable goals for performance and compliance.

Actions

Define KPIs and compliance requirements.

Align goals with organizational strategy and regulations.

Create or update SOPs Standard Operating Procedures.

Streamline Processes Implement Controls

Objective Improve processes to achieve efficiency and compliance.

Actions

Use Lean, Six Sigma, or other process improvement frameworks.

Implement risk controls and compliance checks.

Leverage automation tools and technology for monitoring.

Train, Communicate Foster Culture

Objective Build a workforce that supports excellence and compliance.

Actions

Provide regular training on procedures and compliance.

Promote a culture of accountability and continuous improvement.

Encourage feedback and transparent communication.

Monitor, Audit Continuously Improve

Objective Sustain improvements through regular review and adaptation.

Actions

Conduct regular audits and performance reviews.

Track KPIs and compliance metrics in real time.

Use root cause analysis to fix issues and refine processes.